PooltopList

Solar Covers despatched
in under 5 working days

Save an extra 5% off Solar Covers
Enter "spring2017" at checkout

save over 65%
off Solar Cover RRP

Delivery

If viewing on a mobile device, please switch to landscape view.

Delivery
To:
Order
Value
Service Charge Despatch & Delivery
UK Mainland Under£70 Standard £7 Stock Items next working day despatch*
1-3 working days delivery.
Weekends and Bank Holidays are not a working day.
UK Mainland Over £70 Standard FREE Stock Items next working day despatch*, 1-3 working days delivery.
Weekends and Bank Holidays are not a working day.
UK Mainland Any Fast Delivery £15 Orders for stock items received by 12am Monday to Thursday and 10am on Friday, despatch same day, next working day delivery.
Excludes Weekends and Bank Holidays
Highlans, Grampians
& Islands
All £20** Next working day despatch*
3-5 working day delivery
Isle of Wight All £35** Next working day despatch*
3-5 working day delivery
Northern Ireland All £35** Next working day despatch*
3-5 working day delivery

*Orders received after 5pm or at weekends will be processed the next working day, and despatched the next working day after that.
Working days are Monday to Friday, with the exception of Bank Holidays. Bank Holidays are not a working day.

** Please note that large and bulky orders will need to be quoted individually.
Should your order not be deliverable within the above costs then we will contact you before despatch of the order.

 

We do not deliver to: Isle of Man, Jersey or Guernsey
Please note that due deliveries are based on goods being sent in good faith on an overnight service.
We cannot guarantee that goods will be delivered on the due date, as we are in the hands of a third party carrier service.
More than 99% of deliveries arrive on time with no problems, but occasionally there is an exception beyond our control.
SOLAR COVERS AND OTHER NON STOCK ITEMS WILL NORMALLY BE DESPATCHED WITHIN 3-5
WORKING DAYS.
WINTER COVERS ARE USUALLY DELIVERED IN 14 TO 21  WORKING DAYS AS THEY ARE
MADE TO MEASURE

 

Return / Refund Policy
We want you to be totally satisfied with all purchases made from poolwarehouse.uk.com
We aim to offer value and quality at competitive prices. If you do not require a product, simply return it at your cost
within 10 days of delivery, unused in its original packaging, together with all parts and manuals originally supplied and we will issue
a full credit excluding any carriage charges. If you decide within 10 days that you would like to return an item purchased from poolwarehouse.uk.com
then contact us via email sales@poolwarehouseuk.com
Products will be excluded from the 10 Day Money Back Guarantee and will incur a 20% restocking charge if:-
the original packaging is not of merchantable quality

  • damage has been sustained on the return journey due to unsatisfactory packaging
  • the reason given for return is not valid
  • the item being returned as unused is found to be have been used.

Please note: Any items being returned as not required outside the 10 day satisfaction period will
automatically  be subject to a 20% minimum re-stocking charge or £25 whichever is the greater (other than those items indicated
in the exclusions below), plus carriage charge.
The 10 day money back guarantee only applies to products which you do not require. Products being returned
poolwarehouse.uk.com due to being faulty, damaged in transit, alteration or repair, or due to an error made by
ourselves are covered by our current returns policy.
Exclusions:
Special order items cannot be refunded
Spas and Automatic Covers
Solar, Safety, Heat Retention and Winter Covers

All Heating equipment
Non-stock items cannot be refunded
Water Treatment products (chemicals, test
tablets, reagents, test strips and kits)
Joint Mix, Adhesives and Glue
Above Ground Pools and Toys
Swimming Pool Spares
Carrier Damaged/Returned Goods
Consignments sent via our transport or carriers with missing or damaged goods
No claims can be entertained for damage or missing goods that have been signed for as Received in Good Condition.
All damaged goods should be refused and returned to the driver after marking consignment note Refused Goods Damaged.
poolwarehouse.uk.com should be notified immediately of any Missing or Damaged goods.
No consequential liability can be accepted for goods delivered late or damaged via our carriers.